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Privacy Policy

This Privacy Policy applies to information we, Shine Words, collect about individuals who interact with our organisation. It explains what personal information we collect and how we use it.

If you have any comments or questions about this notice, feel free to contact us at

1. Personal data that we process

The following table explains the types of data we collect and the legal basis, under current data protection legislation, on which this data is processed. 

Enquiring about our organisation and its work
Data collected: Name, email, message
Legal basis: Legitimate interests - it is necessary for us to read and store your message so that we can respond in the way that you would expect.


Subscribing to email updates about our work
Data collected: Name, email
Legal basis: Consent - you have given your active consent.

Making a donation
Data collected: Name, email, address, payment information
Legal basis: Legitimate interests - this information is necessary for us to fulfill your intention of donating money and your expectation of receiving a confirmation message.

Buying from our shop
Data collected: Name, email, address, payment information
Legal basis: Legitimate interests - this information is necessary for us to fulfill your purchase and deliver to you.

Using our website
Data collected: Website activity collected through cookies
Legal basis:Legitimate interests - it is necessary for us to store a small amount of information, usually through cookies, to deliver functionality that you would expect, such as remembering the contents of your order before you have fully completed the process.

Supporting our Crowdfunder
Data collected: Name, email, address
Legal basis: Consent - you have given your active consent for ongoing updates about our work and Legitimate interests - this information is necessary for us to fulfill your reward and deliver to you.


2. How we use your data

We will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out in the table at the top of this policy.

For example, we may use your personal information to:

  • Reply to enquiries you send to us

  • Handle donations or other transactions that you initiate

  • Where you have specifically agreed to this, send you marketing communications by email or post relating to our work which we think may be of interest to you and informing you about events and ways that you can be involved in our activities.


By donating or registering your interest with us, you agree to the collection and use of information necessary to process your donation or provide you with the information you have requested. At the point of supplying your information, we tell you how your information will be used. Providing your details means that you are agreeing to this use. It will not be used in other ways than is detailed.  


You may choose to unsubscribe from mail or email communications at any time without affecting your donations. If you have made a donation and/or have Gift Aid, we are legally required to store your data and may contact you regarding your donation, but we won’t use this data for anything else. If you do not want us to email you, do not provide your email address. 

3. When we share your data

We will only pass your data to third parties in the following circumstances:

  • You have provided your explicit consent for us to pass data to a named third party

  • We are using a third party purely for the purposes of processing data on our behalf and we have in place a data processing agreement with that third party that fulfils our legal obligations in relation to the use of third party data processors or

  • We are required by law to share your data.


In addition, we will only pass data to third parties outside of the EU where appropriate safeguards are in place as defined by Article 46 of the General Data Protection Regulation.

If you supported us through Crowdfunder, you may want to read their privacy policy as well to find out more information on how they will process any data you provided through their website ( 

4. How long we keep your data

We take the principles of data minimisation and removal seriously - we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required. We will only hold information provided as part of an email subscription for the length of the subscription.

5. Rights you have over your data

You have a range of rights over your data, which include the following:

  • Where data processing is based on consent, you may revoke this consent at any time and we will make it as easy as possible for you to do this (for example by putting ‘unsubscribe’ links at the bottom of all our marketing emails).

  • You have the right to ask for rectification and/or deletion of your information.

  • You have the right of access to your information.

  • You have the right to lodge a complaint with the Information Commissioner if you feel your rights have been infringed.


A full summary of your legal rights over your data can be found on the Information Commissioner’s website here:

If you would like to access the rights listed above, or any other legal rights you have over your data under current legislation, or to request us to remove your information, please get in touch with us by emailing or writing to us at: Luke Owens, St Stephen's Church, Donisthorpe St, West Bowling, Bradford, BD5 7BX.

Please note that relying on some of these rights, such as the right to deleting your data, will make it impossible for us to continue to deliver some services to you. However, where possible we will always try to allow the maximum access to your rights while continuing to deliver as many services to you as possible.

6. Cookies and usage tracking

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, eg remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.

Where cookies are used to collect personal data, we list these purposes in section 1 above, along with other personal data that we collect. However, we also use some cookies that do not collect personal information but that do help us collect anonymous information about how people use our website. We use Google Analytics for this purpose. Google Analytics generates statistical and other information about website usage by means of cookies, which are stored on users' computers. The information collected by Google Analytics about usage of our website is not personally identifiable. The data is collected anonymously, stored by Google and used by us to create reports about website usage. Google's privacy policy is available at

7. Modifications

We may modify this Privacy Policy from time to time and will publish the most current version on our website. If a modification meaningfully reduces your rights, we'll notify people whose personal data we hold and is affected.


This privacy policy was created with help from White Fuse. 

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